Lapte md - CRM system for tracking milk transportation
About the service
Website
Expertise
Analytics and design, design, frontend and backend development of CRM from scratch, integrations, project development
Launch date
November 2023
Details
The concept of Lapte md helps farmers sell their dairy products.
The CRM system helps the business owner track the movement of products at all stages from farmers to laboratories and factories. Monitor milk indicators at every stage.
Task
Solution #1
Creating a CRM system platform with the ability to register and authorize several people, different positions.
Authorization takes place in two steps:
- Entering a phone number
- Entering OTP code received via SMS.
Solution №2
Development of functionality for viewing the list of users,...
...adding new users,...
...as well as the functionality for assigning "roles" .
Depending on the role, the user has access to certain functionality)
Solution #3
The CRM system automatically calculates the general indicators of the milk mixture:
- Assembled by one transport
- Saved at the factory
- General deliveries
Solution #4
Loading invoices into the system for electronic archiving and remote transmission.
Import/Export reports.
Solution #5
List of suppliers, functionality for adding new ones, as well as editing current ones
Solution #6
Generating an individual QR -code for each milk sample.
Solution #7
The system keeps track of working vehicles:
- Description and other details of transport
- Assigning a driver for a certain transport
How the workflow works
Distribution of roles in the system
Driver processes
Driver processes
Add new\ milk\ collection
When the driver arrives at the next farmer to collect milk, he clicks on the button “Add new milk collection”.
A form is displayed in which he enters all the necessary data about the collection. The CRM system calculates some of the data automatically.
Creating a milk sample and QR
Add new\ milk\ collection
After receiving milk from the farmer and filling out the form, the same milk is collected in a separate bottle for further analysis in the laboratory.
A unique QR code is generated by the CRM system and given to the driver to print on the portable printer, and is glued to the bottle.
Driver processes
Photo/scan of the invoice
The farmer and the driver sign a paper invoice, which indicates all the details of the current milk collection.
The driver uploads this paper invoice to the CRM system. To do this, he clicks on the “Add a photo of the invoice” button
Security processes
The security guard selects the registration number of the vehicle in the CRM system and the CRM system displays a list of collections that the driver of the corresponding vehicle has made for the current day.
A photo of the invoice for the current collection taken by the driver will be displayed next to each collection.
The security guard checks the paper invoice and indicates whether it matches the photo or not.
Courier processes
The courier delivers samples from the driver to the lab.
In his In the CRM system account, the courier enters the sample ID and marks it as "Delivered to the lab".
The CRM system records the status and time.
Laboratory assistant processes
Manager processes
Manager processes
Control of entered indicators
The manager has access to the history of entered indicators for each driver, lab technician and courier sample in his CRM account.
Manager processes
Getting driver results
To display the driver's result, the CRM summarizes all acts surplus/shortage for all collections of the selected driver for the desired period.
Receiver processes
The receiver pumps mixtures from the tanks of several vehicles into a tank at the plant.
As a result, a new mixture is created in the CRM system, its theoretical indicators are calculated and a QR code containing the ID is created. A sample of this mixture is sent to the laboratory.
Farmer processes
After logging in with your phone number and password, the farmer can view the laboratory's analysis results for his milk.
